Yokohama Chinatown, Sichuan Cuisine Fukumanen Featured in Many TV and Magazine｜Inquiry

Reservations by phone

Honten：　045-662-5185　（11：00-23：30）

*We may have to wait a long time during busy times such as lunchtime, days before holidays, and weekends. In that case, we apologize for the inconvenience, but please wait for a while and try again.

Frequently Asked Questions (FAQs)

■Booking-related Q&A

• Q1. How do I make a booking?
• Reservations can be made via 'internet', 'fax' and 'telephone'. To book by phone, please callbetween 11am and 10pm.
• Q2: Can I cancel or change the number of people in my booking?
• Please make sure to call in advance if you wish to cancel. However, last-minute cancellations may be subject to a separate cancellation fee (see * below). Please understand this in advance.
  If you wish to change the number of people in your party, please call us at least one day before your reservation in order for us to prepare your meal. If the number of guests increases, we may not be able to meet your request due to seat availability. Please understand this in advance.
  <Cancellation charges.>
  ★For groups of 8 or more persons, the following cancellation charges apply
  　Same-day cancellations: 100% of the price.
  　Cancellation the day before: 50% of the price.
  　Cancellation up to 5 days in advance: 20% of the price.
• Q3. Can I change my appointment time?
• Please contact us in advance and discuss this with the member of staff in charge. If there is another reservation at the requested time, it may not be possible to change it. If it is unlikely that you will be able to make your appointment due to an earthquake, traffic congestion, etc., please contact us as soon as possible.
• Q4. How can I be on time due to traffic jams?
• If you are going to be late for your appointment, please make sure to contact us. If a significant amount of time has passed without notification, we may have to show you another customer. Therefore, please make sure to contact us in such cases.
• Q5. Should I make an appointment?
• We recommend that you book as soon as possible after you have decided on the date and time of your visit, as it is expected to be very busy on the days before holidays such as GW, New Year's Eve and weekends.
• Q6: Can I reserve a table only and choose the dishes on the day?
• You may choose any dish on the day, except for dishes that require an advance reservation. However, as we have to prepare the ingredients and dishes, it would be easier for us to serve you if you inform us in advance.
• Q7. Can I make weekday lunchtime reservations?
• As weekday lunchtimes are very busy, we regret that we do not accept reservations for weekday service lunches. Reservations can be made for course meals. Please be aware of this.

■Q&As related to Restaurant

• Q1: Are private rooms available?
• Private rooms are available at each store. (Please inquire with the number of users and usage style.)
• Q2: How many people can use a private room?
• Available for a minimum of 6 persons. (Available at "no room charge"). Please inform us in advance if you wish to use the room. If you have small children with you and would like to use a private room, the minimum number of guests is 6, but this may be possible depending on availability, so please feel free to ask.
• Q3. Can you cater for large groups?
• It varies by store, but each floor can accommodate up to 50 people. (Reservations possible)We also accept private parties such as welcome and farewell parties, year-end parties, New Year's parties, birthday parties and after-parties for weddings. Please feel free to consult with us about the number of people, budget, etc.
• Q4: Are non-smoking areas available?
• It varies depending on the store and time (lunchtime, etc.). Please contact the store staff for details.
• Q5. Are children's chairs available?
• Available.
• Q6: Is it possible to visit the shop in a wheelchair or similar?
• The main store is only on the 1st floor, so there is no use of stairs. However, the restrooms are not handicapped accessible. sorry. In addition, although there is an elevator in the new building, it is necessary to go down several steps because the store entrance is located a little lower. When you come to the store, if you can talk to the staff of the store, I think that I can help you even a little. Please feel free to contact us.
• Q7: Are there any closed days?
• The Restaurant is open all year round.

■Cooking-related Q&A

• Q1. Can I change the cooking ingredients?
• If you are ordering an individual dish or a course meal and have allergies to certain foods, please inform the waiter. We will do our best to meet your wishes. However, please note that some dishes may not be able to change the ingredients. Please understand this in advance. Also, we may not be able to accommodate some all-you-can-eat menus. If you have any concerns, please feel free to contact our staff.
• Q2: Can I add all-you-can-drink to a single meal order?
• We are very sorry, but all-you-can-drink can only be ordered by customers who order course meals. (* All-you-can-drink is basically 2 hours. If you want more than that, you will need to make a reservation with another plan such as 3-hour all-you-can-drink.)
• Q3: Can I make a plan for the after-party of my wedding?
• Basically, the menu is based on the course meals and other dishes available at the restaurant. However, we can make plans according to your budget, such as flower arrangements and other party favourites, so please contact the staff in charge first.

■Payment-related Q&A

• Q1. Do you accept credit cards?
• Various credit cards are accepted. Please contact store staff for details.

■Q&As related to discounts and services

• Q1: Are there any discount offers?
• Various discount offers are available. For more information, click here ⇒ 'Coupons'.
• Q2: Can the voucher be used throughout the day?
• Yes, possible. Lunchtimes, weekends and public holidays are also available.
• Q3. Can coupons be combined?
• Not valid for tickets purchased on coupon websites, special discount service courses, set menus or service lunches.
• Q4. Can I use discount coupons or tickets purchased from coupon sites?
• Tickets purchased from coupon sites (Groupon, Ponpare, etc.) cannot be used in conjunction with other discount services or coupons.